// AVAILABLE FOR HIRE · MIAMI, FL
IT Support Specialist · Cybersecurity Path · Full Stack Developer
IT professional with 3+ years resolving technical incidents and managing enterprise systems. Google & Cisco certified. Bilingual EN/ES. Building toward a career in Cybersecurity.
01 / ABOUT
I'm a developer and IT professional based in Miami, FL, originally from Caracas, Venezuela. I've lived and worked in three countries — Venezuela, Spain, and the United States — which has shaped my ability to adapt quickly and communicate across cultures.
I spent 3 years at Vodafone as a Commercial Advisor managing enterprise CRM systems and client accounts, and at Iberdrola resolving technical incidents and handling sensitive data. In late 2024, I independently architected and deployed a full omnichannel management system for a Miami business.
My long-term goal is Cybersecurity Analysis. I hold Google Professional Certificates in Cybersecurity, Network Security, Linux & SQL, and Risk Management, alongside a Cisco certification. I also run Arch Linux daily with a fully customized environment.
02 / EXPERIENCE
03 / PROJECTS
Full-stack omnichannel enterprise management system built for a Miami-based events business. Connects multiple roles (salesperson, manager, client, admin) through 5 independent applications, with real-time communication via Twilio and Gmail APIs, secure authentication, and a production-grade deployment infrastructure.
04 / CERTIFICATIONS
05 / SKILLS
06 / CONTACT
I'm actively looking for IT Support, Help Desk, and Technical Support roles in Miami. Open to remote opportunities across the US. Let's connect.